ORSEEMO Anime Keycaps Set

Shipping Policy

Where does ORSEEMO ship to : Ship to 12 countries. (As long as you can place the order successfully, it can be shipped to your address.)The estimated delivery time is 8-15 business days. We try to ship as quickly as possible.

Returns Policy

Defective Products: If you receive a defective product, please contact our customer support team at support@orseemo.com within 7 days of purchase to arrange for a return, exchange, or refund. (NOTE: If there is any manufacturer defect or shipping damage, please contact us within 48 hours and take photos and videos to show us the defect for us to verify.)Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.

General Returns: ORSEEMO accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).

Refund Process: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.Refunds will be issued to the original payment method used during the purchase.