We offer standard shipping in 8-15 business days, with a 15-day Hassle-Free Returns policy for unopened and undamaged items. Refunds are processed within 7 business days after approval, while return shipping costs are covered by buyers unless the item is defective or incorrect. For return requests, Please contact our support team via email: support@orseemo.com.

For any lost/damaged product, please contact us at support@orseemo.com, we will handle it properly.

We cover costs for quality issues; buyer pays for Hassle-Free Returns

For any information adjustment, please send us an email to support@orseemo.com.

Note: The information updated in your account detail won't make any changes to your processing order(s).

Tracking number will be emailed after shipment,you can enter your tracking number under "Order Tracking" on our website or log in to your account and check under "Orders"